Privacy Policy

Privacy Policy

Last updated: [Month Day, Year]

This Privacy Policy explains how Suzhou Baolei Electric Co., Ltd (“Baolei Electric”, “we”, “us”, or “our”) collects, uses, discloses and protects personal information when you visit our website and when you contact us about our products and services.

By using this website or providing your personal information to us, you agree to the practices described in this Privacy Policy.


1. Who we are

Suzhou Baolei Electric Co., Ltd is a subsidiary of Retek Group specializing in wind turbine pitch motors, yaw motors, industrial servo motors, asynchronous motors and related drive solutions.

Company name: Suzhou Baolei Electric Co., Ltd
Address: Building 10, No.199 Jinfeng Road, Suzhou High-tech District, Jiangsu Province, China
Email: [industrial@retekmotion.com] 
Phone: [+86-512 6876 9967]

If you have any questions about this Privacy Policy or our data practices, please get in touch with us using the contact information provided above.


2. Information we collect

We may collect the following types of personal information:

2.1 Information you provide to us

You may provide personal information to us when you:

  • Fill out a contact form or get a quote form

  • Request a catalog or download product materials

  • Subscribe to our newsletter or marketing emails

  • Communicate with us by email, phone, or other channels

  • Submit inquiries or requests regarding our products or services

The personal information you provide may include:

  • Name and job title

  • Company name

  • Email address

  • Phone number

  • Country/region

  • Project details, technical requirements, drawings or other information you choose to share

2.2 Information collected automatically

When you visit our website, we may automatically collect certain information about your device and how you use the site, such as:

  • IP address and approximate location

  • Browser type, language, and operating system

  • Pages you view, links you click and the time and date of your visit

  • Referring website or source

We may collect this information using cookies, web beacons and similar technologies (see Section 4 below).


3. How we use your information

We may use the personal information we collect for the following purposes:

  • To respond to your inquiries, quotation requests and catalog requests

  • To provide, operate and improve our website, products and services

  • To communicate with you about your projects, orders or technical support

  • To send you marketing communications, newsletters or information about products and events that may be relevant to you (where permitted by law and where you have not opted out)

  • To analyze and improve the performance and user experience of our website

  • To comply with legal obligations, resolve disputes and enforce our agreements

If you are in the EU/EEA or UK, our legal bases for processing your personal data include: performance of a contract, legitimate interests (such as responding to inquiries and improving our services), compliance with legal obligations, and your consent where required.


4. Cookies and similar technologies

We use cookies and similar tracking technologies to:

  • Enable the basic functioning of our website

  • Remember your preferences and settings

  • Analyze website traffic and usage (for example, through tools such as Google Analytics or similar services)

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that if you disable cookies, some features of our website may not function properly.


5. How we share your information

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

  • With other companies in the Retek Group, where necessary to respond to your inquiry or provide services

  • With service providers and business partners who perform services on our behalf, such as website hosting, email delivery, analytics or customer relationship management

  • When required by law, regulation, legal process or governmental request

  • When we believe it is necessary to protect our rights, property or safety, or the rights, property or safety of our employees, customers or others

  • In connection with any merger, acquisition, restructuring or sale of assets, subject to appropriate confidentiality safeguards

These third parties are authorized to use your personal information only as necessary to provide services to us and are required to protect your information appropriately.


6. International data transfers

As we operate globally, your personal information may be transferred to and stored on servers located outside of your country or region, including in China or other countries where our group companies or service providers are located.

Where required by applicable law, we will take appropriate measures to ensure that such transfers are subject to suitable safeguards, such as standard contractual clauses or other mechanisms recognized by law.


7. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The retention period may differ depending on the type of information and the reason for which we collected it, for example:

  • Contact and inquiry records: kept for a reasonable period to follow up on your request or potential projects

  • Contract and transaction records: kept for the duration of the business relationship and as required by accounting and tax laws

  • Marketing communications: kept until you unsubscribe or request deletion

When personal information is no longer required, we will delete or anonymize it in a secure manner.


8. Your rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Right of access – to obtain confirmation whether we process your personal data and to receive a copy

  • Right to rectification – to correct inaccurate or incomplete information

  • Right to erasure – to request deletion of your personal data, subject to legal retention obligations

  • Right to restriction of processing – to limit how we process your information in certain cases

  • Right to object – to object to processing based on our legitimate interests or for direct marketing

  • Right to data portability – to receive your data in a structured, commonly used format and transmit it to another controller.

  • Right to withdraw consent – where processing is based on your consent, you can withdraw it at any tim.e

To exercise any of these rights, please contact us at the email address provided in Section 1. We may need to verify your identity before processing your request.

If you are in the EU/EEA or UK, you also have the right to lodge a complaint with your local data protection authority.


9. Security

We take reasonable technical and organizational measures to protect personal information against loss, misuse and unauthorized access, disclosure, alteration or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.


10. Third-party websites

Our website may contain links to third-party websites, products or services. This Privacy Policy applies only to our own website. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.


11. Children’s privacy

Our website, products and services are intended for business users and are not directed to children under the age of 16 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take steps to delete such information.


12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.


13. How to contact us

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Suzhou Baolei Electric Co., Ltd
Building 10, No.199 Jinfeng Road, Suzhou High-tech District, Jiangsu Province, China
Email: [industrial@retekmotion.com]
Phone: [+86-512 6876 9967]

Get a Quote for Your Motor Solution

Leave your requirements and contact details, and our team will get back to you shortly.